It’s been an incredibly crazy week at work.
I sent an email to a student asking that she set up an appointment so I could help her get started in her class. When she asked me to give her a call anytime, I responded that I’d give her a call at 2:00 on Wednesday. Her reply, “Would that be 2:00 AM or 2:00 PM?”
I know students may notice that I grade work at 2:00 AM or send email at 3:45 AM, but I promise I will never call a student after 8:00 PM or before 7:00 AM – and calls before 9:00 AM are only made when a student or parent specifically asks for an early appointment.
However, this student is not alone in the belief that I take calls in the wee hours of the morning. On Sunday at 1:40 AM I received a call from a student. Fortunately, my phone is set to block all calls received after 11:00 PM each evening so my phone did not ring and wake me in the middle of the night. It’s a good thing! I would have been angry to be awaken from the few precious hours I’m able to sleep each night.
Believe it or not, a third student proved ignorant about basic phone etiquette this week. In the space of 4 minutes, she called me 9 times. I didn’t answer until the ninth call because I was on the phone with another student, and I only answered on the ninth call because it was impossible for me to have a conversation with the constant interruption of the clicking noise of an incoming call. When I asked why she called nine times in four minutes…I need to talk to you.
In a not so patient tone, I let her know that when she calls and I don’t answer she needs to leave a message with her name, class, and brief message so I can return her call (this information was sent in an email weeks ago), but this time she should just send an email. I’ll get back to her when I finish with my other scheduled appointments.
I’ve decided we need to offer another course – Common Sense 101; and maybe it should be a prerequisite for all other courses.